FREQUENTLY ASKED QUESTIONS

Are PBA auctions open to the public?

Yes.  Our auctions are open to everyone!

How often are auctions held?

Currently we have 2 monthly permanent locations.  Martinsburg, West Virginia, closing the 1st Thursday of each month and North Lima, Ohio which closes the 3rd Tuesday of each month.  In addition, we also conduct auctions at fairgrounds throughout Ohio, Michigan and Pa.  Keep an eye on the auction schedule on this site for updates on additional auctions.

How long do the auction’s run?

All of our auctions are typically listed online approximately 5 days prior to the auction closing time.  During that time, bidding is open and you are able to place a standard bid, a maximum bid and create a watch list on the Paranzino HiBid platform/site. (https://pbauctions.hibid.com)  Although typically the majority of our bidding takes place in the last 2 minutes, it’s always a good idea to bid early to build your watch list.  

In what order are items sold?

The auction closes starting with lot #1.  Items close in numerical order every 5 seconds, with the exception of soft close items (see next question), we close 720 items per hour.  

What is a soft close?

A soft close occurs when any items that receive a bid in the last 2 minutes of that item closing, extends the close time by an additional 2 minutes to give the other bidder a chance to place their bid.  This is the online version of live competitive bidding.  Always remember the items that do not receive bids in the last 2 minutes of closing continue to close in numerical order every 5 seconds.  Please note, this is why it is always a good idea to place your maximum bid on an item. (See next question)

What is a maximum (max) bid?

A max bid is simply placing the maximum amount of money you are willing to pay for an item as your max bid.  Please note, the HiBid system will not take you to your maximum bid unless there are competitive bids placed.  Keep in mind if another bidder enters a max bid in the same amount as yours, it will take the item to the max bid, making the winner of the bid the first person to place the identical max bid. 

Why do some items say Bid X5 or Bid X875?

Whenever you see a lot that says, for example, “Bid $1.50 X 875” or “Bid $45 X 5” that means that the item is NOT selling for just your base bid. To find the final value of your bid, you need to multiply your bid by whatever number follows the X. In the two examples above, the first bid has a final value of $1,312.50 while the second bid has a final value of $225. There are a few reasons that a lot might sell like this, for instance if the lot is flooring and sells by the square foot or if the lot is a set of individual items, say 5 toilets sold together.

What does "May Have Won" mean?

Due to a peculiarity of our auction software’s system (we use HiBid), if you are the high bidder for an item at the end of the auction, the site will not say “You Have Won” it will say “You May Have Won.” Do not worry about this. If you see “You May Have Won” you should assume that you won the item. Eventually a final, paid invoice will be emailed to you.

Buyer's Premium & Local Sales Tax

A Buyer’s Premium is a tool auctioneers use to help defray the cost of the auction onto those who benefit most: you, the buyer.  (acquisition costs, transportation, labor/setup costs etc)  Without it, the sellers would not be selling their property today at public auction.

As a bidder, plan on a “top price” that you are willing to pay for the item and then stay 10% below that. For example, if you want to purchase a door from us but do not want to spend more than $100 you should stop bidding at $90. This way, when you check out, your price for the door will be $99.00 ($90 plus 10%) and you will not exceed your budget target of $100. Do not forgot about local sales tax, as well.

 

Payment Information...(PLEASE READ)

For our ‘ONLINE’ auctions.  Payment is made by ‘Credit Card’ at the close of the auction. If you win a bid(s) you will be sent an invoice and your credit card you have on file (the one used for registration) will be chargedPlease note:  The Hibid platform will ask you to verify your credit card that you want to use.  That credit card that you agreed to is the ONLY card the platform will recognize. Changing a card mid-auction or after you have agreed to the above will still result in the ‘original’ credit card being charged.  .  

We accept MC, Visa, Am Exp., Discover and debit cards. A 10% buyer premium plus local sales tax will be added to your invoice. There are no additional fees for using your credit or debit card.  PLEASE NOTE:  If you ‘DO NOT RECEIVE AN INVOICE’ please look in your ‘spam’ mail.

Daily Spending Limits on Credit Cards

Please be aware that MOST if not ALL debit and credit card companies have arbitrary daily spending limits. This means that, if you don’t usually spend thousands of dollars in one day on your card, your payment may get declined if your invoice total is too high. Please note that this has nothing to do with the amount of money in your account or the credit limit on your card. Daily spending limits are based upon your past spending history and bank/credit card company policy. If you do not know what your daily limit is set at, or if you want to make sure the payment will go through, please call your bank or credit card company beforehand. They can grant you a temporary increase to your spending limit.

 

Pick-Up

The dates and times of pick up will be unique to each auction and will be stated with the auction announcement. The announced pick-up dates will be FIRM and NON-NEGOTIABLE. Unfortunately, THERE WILL BE NO EXCEPTIONS!  Depending on the venue and auction schedules we are working on time constraints to have the facilities cleared.

Can you help me load my items?

The short answer is “NO, we, unfortunately, cannot help you hand load everything you purchase.” Please BRING HELP, and/or BRING A DOLLY. There will however, be forklifts and drivers, available so we can certainly help move and load anything that is on a pallet (flooring, tile, etc.). If you can load your items (such as a kitchen cabinet set) onto a pallet then we can help you load that with a forklift. Again, we cannot help you lift or load anything by hand, so please bring help when you come pick up your item. Please note that we do not ship nor do we load LTL or 3rd party carriers.

"I didn't get an emailed invoice"

Please check your spam folder.   Once the auction is completely over the ‘HiBid’ system will first process all of the payments before sending out Paid Invoices. This takes time and it may be several hours before the emails start sending out. If a few hours have passed and you still do not have an email from us then please let us know at either info@pbauctions.com or online@pbauctions.com. We ask that you do not call as we will most likely be on the phone with customers whose payments were declined. You do not need to bring a copy of your invoice when you pick up your item as we will be able to print a copy of your invoice in the Auction Office Trailer/or Front Desk.

The Importance of Preview Days

Each auction will have at least two scheduled preview days. We strongly encourage you to attend if you are interested in bidding as we cannot guarantee the condition of items sent to us to sell. All items are pictured and described to the best of our ability, however, there is no warranty or guarantee implied or expressed on items. Come look things over and judge for yourself. There are no bid retractions so bid accordingly. There are also no refunds for bidding on items you decide you don’t want or can’t pick up.

"I can't register on the site/I'm having problems with the site"

Paranzino Brothers Auctioneers uses the ‘HiBid’ online bidding platform for our online auctions.  We do not own ‘HiBid’ and have no control over the site’s registration page.  As such, if you are having a problem registering, logging in, bidding, or any other technical issues you can reach out to ‘HiBid’ support  at 1-844-775-4774.  

Full Terms and Conditions for Online Auctions

 

All buyers must register and receive a bid number. You will be required to enter a valid credit card at time of registration. Your card will be charged $1.00 to check the validity. After the auction closes, the same credit card will be charged for your purchases. If you have successfully won a bid, you will receive, via the e-mail you provided, a paid receipt once your card has been charged. 

You must have a paid receipt in order to pick up your items. No item(s) shall be removed until payment has been received. If you do not pay for your items, you will be banned from our auctions and we may pursue legal action against you.

Any items left after the scheduled pick up shall be forfeited. NO REFUND WILL BE ISSUED.

Paranzino Brothers Auctioneers does not restrict its employees or officers from taking part in any auction where permissible.

REMOVAL OF ITEMS: You must have a paid in full receipt to remove items. Buyer will remove items only on the days and times provided.

Please DO NOT BID if you are unable to remove items on the days and times provided. The listed dates and times are the ONLY times for pick up.  You will not be refunded due to lack of removal during designated times.

There is a 10% buyer premium plus local sales tax added to each item.

ALL ITEMS ARE SOLD AS IS, WHERE IS. No guarantee or warranty is expressed or implied as to correctness, description, authenticity, or condition to items listed. Buyer will have ample time to inspect items on scheduled preview days and make their own judgements. It is recommended that you inspect items before bidding.

Once you have placed a bid, there will be no retractions. No exceptions.

ALL SALES ARE FINAL. We highly recommend that you take advantage of preview days. Keep in mind that all sales are final. No refunds or exchanges. This is why we recommend previewing the items.  If you are not in agreement with the above terms and conditions, or can not abide by the pick up schedule, please do not bid. Thanks for looking!

Stay In Contact

Have a question? Send it through our email form and someone will get back to you ASAP.

We will never sell or share you information.

Address

11505 South Ave
North Lima, OH 44452

Email

info@pbauctions.com

Phone

[330] 549-3133